Love your Customer: Lessons from Last Year’s Winners
‘New/Improved Product Winner - Direct Line Group, UK Customer Experience Awards 2017’

Having also won in the other categories of ‘Best Customer Experience Training Initiative’ in partnership with Blue Sky, and ‘Insight & Feedback (Financial Services)’, we gain insight into Direct Line’s award-winning CX strategy.

In this download you will discover how Direct Line:

  • Stopped the decline in customer numbers and return to profitable growth
  • Achieved external recognition for the quality of offered products
  • Created propositions that could be brought to life simply and clearly in new TV campaigns

Download your free copy now to gain this exclusive industry insight and discover what initiatives make a great fit for the UK Customer Experience Awards.

Free download

Just fill out the form below and grab your FREE download.

I agree to receive email updates from Awards International Ltd which I can opt out of at any time
* Your email address will be kept in the strictest of confidence and will never be shared with anyone else.
Grading
Medium
Campaign
Lead Source

THE ENTRY DEADLINE

8th June 2018

FINALISTS' ANNOUNCEMENT

22nd June 2018

THE AWARDS FINALS AND PRESENTATIONS

11th October 2018